What we have communicated, taught, trained and accepted will dictate the results during the remainder of the year. It’s GO TIME for an increase in guest count, performance and results. Has your team prACTiced like champions? Do they ACT like champions? Are you ready for March Madness? Is your team prepared?
All the greatest champions in history, whether they are military generals or head basketball coaches, were not necessarily the most skilled; they were the individuals and teams that worked the hardest, had laser focus, and in today’s world, were determined to RAISE THE BAR! They represented the original intentions of the word very well.
For a moment I would like to focus on something Rhonda Rousey said when she was criticized recently for her body looking too masculine “There’s not a single muscle on my body that isn’t for a purpose”. Can we say that about our team? Our systems and routines? Our interactions with guests? There is not a single member of our team that isn’t there for a purpose. There is not a line check, an inventory, a prep list a walk-through that doesn’t have a purpose. There is not one interaction at the front door, a table visit, a guest comment or a simple greeting that isn’t without purpose. Are we doing things on purpose? With purpose? For a purpose? Are you going through the motions each shift or are you PrACTicing like a CHAMPionship team?
Champions make choices. – Mediocrity is a choice. Excellence is a choice. Seeking excellence in every part of your life is a conscious decision — so I would urge you all to do your best at whatever you do, whether it’s walking the dog, loading the dishwasher, wiping fingerprints off the front door, running food, exercising or listening to a friend in need.
Champions expect to win and celebrate every win – When they walk on the court, on the field, into a meeting or into a classroom, they expect to win. In fact, they are surprised when they don’t win. They expect success and their positive beliefs often lead to positive actions and outcomes. They win in their mind first and then they win in the hearts and minds of their customers, students or fans.
They even celebrate the small wins. By celebrating the small wins champions gain the confidence to go after the big wins. Big wins and big success happen through the accumulation of many small victories. This doesn’t mean champions become complacent. Rather, with the right kind of celebration and reinforcement, champions work harder, practice more and believe they can do greater things.
Champions lean on each other. – A champion knows he or she is not an island. It is often hard for me, as a fiercely independent person, to depend on others, but I couldn’t have achieved what I have without the support and help of others.
The word “competitor” is taken from a Latin root meaning to “seek together” — with help I have learned to dig deeper and discover reserves I never knew existed.
Champions accept change, focus on What They Get To Do, not What They Have To Do. – If you risk nothing, then you risk everything. It is not simply about winning — it is about being the best you can be. That means being prepared to assess, adapt, evolve and even take calculated risks. This might include trying a new coach, a new training location or a new technique.
They see their life and work as a gift not an obligation. They know that if they want to achieve a certain outcome they must commit to and appreciate the process. They may not love every minute of their journey but their attitude and will helps them develop their skill.
“If you always do what you’ve always done, you’ll always get what you’ve always got.” That doesn’t mean blindly adopting every new innovation — sometimes simple, time-honored techniques are best — but the key is to avoid getting permanently stuck in a rut.
Champions Believe They Will Experience More Wins in the Future – Their faith is greater than their fear. Their positive energy is greater than the chorus of negativity. Their certainty is greater than all the doubt. Their passion and purpose are greater than their challenges. In spite of their situation champions believe their best days are ahead of them, not behind them.
If you don’t think you have what it takes to be a champion, think again. Champions aren’t born. They are shaped and molded. As iron sharpens iron (Proverbs 27:17) you can develop your mindset and the mindset of your team with the right thinking, beliefs, values, culture and expectations that lead to positive ACTions and, ultimately, championships.
Will you accept anything less than a champions attitude MOVING FORWARD?